fatchai Terms and Conditions

By accessing, browsing, or using any service offered through the fatchai platform, you acknowledge that you have read and understood these Terms and Conditions in their entirety. Your continued use of the platform constitutes your ongoing acceptance of these terms, including any amendments that may be made from time to time. If you do not agree with any part of these terms, you must immediately discontinue your use of the platform and close your account if one has been created. These terms form a legally binding agreement between you as the user and fatchai as the platform operator. Acceptance is required for all users without exception, regardless of how they access the platform — whether via browser, mobile device, or any other means. Users located in jurisdictions where online gaming is prohibited are not permitted to access the platform and are responsible for ensuring that their use complies with the laws applicable to them.

The fatchai platform is strictly available to individuals who are at least 18 years of age. We do not permit minors to register, access, or use any part of our services under any circumstances. By creating an account, you represent and warrant that you meet the minimum age requirement and that all information provided during registration is accurate and truthful. fatchai reserves the right to request proof of age at any time and to suspend or permanently close accounts where age verification cannot be satisfactorily completed. In addition to the age requirement, users must be legally permitted to engage in online gaming under the laws of their country or jurisdiction of residence. Users from jurisdictions where online gaming is prohibited by law are not eligible to register or use the platform. It is the user's sole responsibility to determine whether participation in online gaming is lawful in their jurisdiction before creating an account.

• Minimum age: 18 years old — strictly enforced.
• Valid government-issued ID may be requested for age and identity verification.
• Accounts found to belong to minors will be closed immediately and any balances forfeited in accordance with applicable regulations.
• fatchai does not market its services to individuals under the legal gambling age.

To access most features on fatchai, you are required to register for an account by providing accurate, complete, and current personal information. Each individual is permitted to hold only one account; the creation of duplicate or multiple accounts by the same person is prohibited and may result in account suspension. You are fully responsible for maintaining the confidentiality of your login credentials, including your username and password. fatchai strongly recommends using a unique, strong password and not sharing your account access with any third party. Any activity that occurs under your account is your responsibility, whether or not it was authorized by you. If you suspect that your account has been accessed without your permission, you must notify our support team at [email protected] immediately so that appropriate steps can be taken to secure your account. fatchai will not be held liable for any loss resulting from unauthorized account access that could have been prevented by following reasonable security practices.

• One account per person — duplicate registrations are prohibited.
• Account information must be kept up to date at all times.
• Do not share your login credentials with anyone under any circumstances.
• Report suspicious account activity to [email protected] without delay.

All financial transactions on the fatchai platform are processed in Philippine Peso (PHP). Deposits must be made using payment methods that are registered in your own name; the use of payment methods belonging to third parties is not permitted and may result in account suspension. fatchai applies standard verification procedures to deposits and withdrawals in order to comply with applicable anti-money laundering regulations, and users may be required to provide documentation before withdrawals are processed. Withdrawal requests are subject to a processing period, the duration of which depends on the payment method selected and any outstanding verification requirements. Minimum and maximum transaction limits apply and are displayed within the platform's cashier section. Bonuses and promotional credits are subject to separate wagering requirements, which are specified in the relevant promotion terms and must be met before any related funds can be withdrawn. fatchai is not responsible for fees imposed by your bank or payment provider in connection with deposits or withdrawals, and such fees are solely your responsibility.

• All transactions are conducted in Philippine Peso (PHP ₱).
• Only payment methods registered in your name are accepted.
• Verification documents may be required before withdrawal requests are approved.
• Bonus funds are subject to wagering requirements as specified per promotion.
• Third-party payment methods are not permitted and will result in account review.

To the fullest extent permitted by applicable law, fatchai and its operators, directors, employees, and agents shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of or inability to use the platform. This includes but is not limited to losses resulting from service interruptions, data loss, unauthorized account access, errors in game software, or any reliance placed on information provided through the platform. fatchai makes no warranty that the platform will be available without interruption, error-free, or free of viruses or other harmful components. The platform and all its content are provided on an "as is" basis without warranties of any kind, whether express or implied. In jurisdictions where the exclusion of certain warranties or limitation of liability is not permitted by law, fatchai's liability shall be limited to the minimum extent permissible. Gaming is inherently a risk-based activity, and fatchai does not guarantee any particular outcome or return. Users participate voluntarily and accept full responsibility for their gaming decisions and any resulting financial outcomes.

The fatchai platform may reference or display information relating to third-party services such as payment processors, game software providers, or identity verification services. While fatchai works only with reputable partners, we do not accept responsibility for the content, practices, policies, or reliability of any third-party service. Any interaction you have with a third party, including any financial transaction or data submission, is solely between you and that third party and is governed by their own terms and privacy policies. fatchai does not endorse any third-party product or service unless explicitly stated, and references to third-party services should not be construed as a recommendation or warranty of quality. If you believe that a third-party service associated with the platform has acted improperly or caused you harm, you should address your complaint directly with that third party and seek independent legal advice if necessary. Users should exercise their own judgment and conduct due diligence before engaging with any external services.

fatchai reserves the right to update, amend, or replace these Terms and Conditions at any time at its sole discretion. When material changes are made, fatchai will make reasonable efforts to notify registered users through the email address associated with their account or by displaying a prominent notice on the platform. It is your responsibility to review these terms periodically to stay informed of any updates. The date of the most recent revision is indicated at the top of this document. Your continued use of the platform following the publication of updated terms constitutes your acceptance of those changes. If you do not agree with revised terms, you must stop using the platform and may request account closure by contacting [email protected]. fatchai encourages users to check this page regularly, particularly before making deposits or engaging with new platform features.

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Philippines. Any dispute arising out of or in connection with these terms or your use of the fatchai platform shall first be addressed through direct communication with our support team, as fatchai is committed to resolving user concerns promptly and fairly. If a dispute cannot be resolved informally, it shall be submitted to the appropriate courts or regulatory authorities with jurisdiction in the Philippines. Users agree that any claims against fatchai must be brought within one year of the event giving rise to the claim; claims brought after this period will be time-barred. Nothing in these terms limits your statutory rights as a consumer under Philippine law. fatchai operates in compliance with applicable Philippine regulations governing online gaming and takes its compliance obligations seriously. If you have questions about these terms or your rights as a user, we encourage you to seek independent legal advice or contact us directly at [email protected].